Customer Care Representative - Turkish speaking - Up to £30k

Ref
OTRMG1007A
Products
Engineering components
Customers
Manufacturing companies
Location
South East
Package
Up to £30k, Pension, 25+8, Healthcare, Shift allowance

The Job

The Company:

  • Market leader of engineering components, a genuine blue chip manufacturer
  • They have an excellent customer support team lots of experience and support to help new staff
  • Excellent working atmosphere - Focussed on quality rather than volume
  • Recruiting a Turkish speaking customer service representatives to grow the team

The Role:

  • The position is working in a very modern office in Milton Keynes, with two shift patterns of 8.30am until 5pm and 6.30am until 3.30pm with 1 hour for lunch. Monday is a 4.30am start finishing at 1pm. You will also need to cover bank holidays and get time off in lieu.
  • Working with a team of 15 people who are very friendly and always willing to help, you will be responsible for talking to external customers and the internal sales team providing information and availability of products speaking Turkish.
  • You will receive telephone calls, emails, expediting deliveries, placing orders, scheduling emails and training courses.
  • Transactional from the customer point of view, you are the first point of contact.
  • There will be a lot of order entry required for the role as well as delivery information and dealing with returns.
  • You will be liaising with supply chain (Arranging paperwork, warranty claims, return delivery)

The Ideal Person:

  • Fluent in Turkish coming from a b2b background and have experience of telephone based customer care experience or administration experience.
  • You will have an excellent telephone manner and have the ability to converse clearly and concisely.
  • This is a fantastic opportunity for someone to come in and work in a very friendly and fun working atmosphere with the opportunity to gain lots of experience and support.

Consultant: Marc Gibbs

Email: marcg@otrsales.co.uk

Tel no. 0208 397 4114

Candidates must be eligible to work and live in the UK.

About On Target

On Target Recruitment is now recognised as one of the UK's leading specialist recruitment agencies, with the business having grown significantly since its creation in 1994.

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.

The roles our sector based teams recruit for include: sales executive jobs, sales engineer jobs, national account manager jobs, business development manager jobs, field sales jobs, retail sales manager jobs, project engineer jobs, design engineer jobs, applications engineer jobs, maintenance engineer jobs, project manager jobs, service engineer jobs, marketing manager jobs, product manager jobs, brand manager jobs, customer service manager jobs, and export manager jobs.

The Construction sector includes: Plumbing, Kitchens, Bathrooms, Ceilings, Flooring, Fabrics, Building Materials, Coatings, Appliances, Kitchens, Roofing, Glazing systems, Doors, Drainage, Tools, Plant and Equipment.

The Building Services sector includes: Lighting, Lighting Controls, Electrical Switchgear and Accessories, Electrical, Heating, Ventilation, Air conditioning, Controls, Valves, Fire, Security, Renewables, BMS.

The Engineering sector includes: Capital Equipment, Control and Automation, Electronic, Energy, Fluid Power, Industrial, Instrumentation, Hydraulics, Pneumatics, Power Transmission and Pumps & Valves.

The Medical & Scientific sector includes: Medical Devices, Medical Consumables, Orthopaedics, Urology, Cardiac, Laboratory Equipment, Consumables and Services.

The Commercial & Industrial Solutions sector includes: Office Supplies and Equipment, Logistics, Catering, Food Service, Janitorial Supplies, Gases, Chemicals, Materials Handling, Work Wear, Lubricants, Abrasives.