Customer Service Manager - Off Highway & Industrial Tyres - £40k

Tyres, Industrial Tyres, Materials Handling Tyres, Off Road Tyres, Agricultural Tyres
OEM’s & End Users
East Midlands
£40k, 10% OTE, Pension, Healthcare , Life Assurance, 25 days holiday + BH's, Laptop, Mobile

The Job

The Company:

Customer Service Manager

  • Global leader within the tyre industry
  • Household brand with extensive market share
  • Excellent opportunity for personal and career development
  • As the Customer Service Manager you will have the opportunity to grow and progress within the role and gain more responsibility

The Role:

Customer Service Manager

  • As the Customer Service Manager you will initially be managing a team of 4 Customer Service Representatives with a view to possibly progressing and managing across 2 branches in the future.
  • As the Customer Service Manager you will be managing a team who are responsible for collecting orders from customers and the sales team, in putting orders on the system, dealing with enquiries, late deliveries, supplier queries etc...
  • You will also look after some major OEM Key Account clients.
  • You will need to stay on top of stock levels, issues with ERP systems, order management systems etc...
  • You will also help in activity forecasting, stock replenishment, dealing with logistics, also some office management, stationary orders, utilities etc...
  • The role is mainly office based with some travel/joint visits.

The Ideal Person:

Customer Service Manager

  • As the Customer Service Manager you will need to be confident with managing people, systems and ERP systems etc...
  • Ideally you will come from a Customer Service Management background
  • Experience within Tyres, Logistics, Manufacturing or Service will be considered
  • You MUST have extensive experience with ERP systems such as M3 or SAP
  • Ideally a qualification within business, logistics, engineering or similar though time served considered
  • MUST have management experience

Consultant: Bjorn Johnson


Tel no. 0208 397 4114

Candidates must be eligible to work and live in the UK.

About On Target

On Target Recruitment is now recognised as one of the UK's leading specialist recruitment agencies, with the business having grown significantly since its creation in 1994.

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.

The roles our sector based teams recruit for include: sales executive jobs, sales engineer jobs, national account manager jobs, business development manager jobs, field sales jobs, retail sales manager jobs, project engineer jobs, design engineer jobs, applications engineer jobs, maintenance engineer jobs, project manager jobs, service engineer jobs, marketing manager jobs, product manager jobs, brand manager jobs, customer service manager jobs, and export manager jobs.

The Construction sector includes: Plumbing, Kitchens, Bathrooms, Ceilings, Flooring, Fabrics, Building Materials, Coatings, Appliances, Kitchens, Roofing, Glazing systems, Doors, Drainage, Tools, Plant and Equipment.

The Building Services sector includes: Lighting, Lighting Controls, Electrical Switchgear and Accessories, Electrical, Heating, Ventilation, Air conditioning, Controls, Valves, Fire, Security, Renewables, BMS.

The Engineering sector includes: Capital Equipment, Control and Automation, Electronic, Energy, Fluid Power, Industrial, Instrumentation, Hydraulics, Pneumatics, Power Transmission and Pumps & Valves.

The Medical & Scientific sector includes: Medical Devices, Medical Consumables, Orthopaedics, Urology, Cardiac, Laboratory Equipment, Consumables and Services.

The Commercial & Industrial Solutions sector includes: Office Supplies and Equipment, Logistics, Catering, Food Service, Janitorial Supplies, Gases, Chemicals, Materials Handling, Work Wear, Lubricants, Abrasives.