Customer Service Manager - Engineering
Reference | OTRDW260624B |
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Products | Electrical Accessories |
Customers | Electrical Industry |
Location | West Midlands |
Package | £Competitive, Company Bonus, pension, healthcare, life assurance, phone/laptop |
The Company:
Customer Service Manager
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UK manufacturer with award winning products used in the electrical market.
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International distribution network across Europe and USA.
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Stable team with growth potential.
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Established company with industry leading brands.
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Opportunity to join in a leadership role and help increase sales and customer satisfaction.
The Role:
Customer Service Manager
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Opportunity to join a dynamic manufacturer.
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Managing a team of sales support advisors.
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The team provide quotes to electrical wholesalers and contractors and progress orders.
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Your role will be the day-to-day management of the team including coaching, appraisals and disciplinaries.
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Working to improve metrics within the business using process improvement techniques and data analysis.
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£Competitive, Company Bonus, Pension, Healthcare, Life Assurance, Phone/Laptop.
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This should be seen as a great opportunity to become an integral member of the leadership team.
The Ideal Person:
Customer Service Manager
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Strong leadership skills in a customer focused environment.
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Strong analytical and IT skills – particularly Excel.
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Ideally will have SAP experience, but not essential.
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Great with customers.
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Able to bring enthusiasm and balance.
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Good communication skills.
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Good sense of humour.
Consultant: Darren Wrigley
Email: DarrenW@otrsales.co.uk
Candidates must be eligible to work and live in the UK.
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