Head of Ecommerce - Mobility & Living Aids

​​​​​​The Company: 

• Year on year growth as a business 

• Genuine career progression & opportunities 

• Currently ahead of target and will finish ahead of year-end target  

 

The Role of the Head of Ecommerce 

• Our client manufactures a range of own brand and 3rd party mobility/living aid products 

• Hybrid role expected in the office 1-2 times a week 

• As the Head of eCommerce, you will lead the digital strategy, responsible for driving sales and margin growth across all ecommerce platforms.  

• You will lead a talented team of 3-5 individuals, manage budgets and collaborate with cross-functional teams to optimise website performance and deliver exceptional customer experience 

• Develop a data-driven digital strategy to increase traffic, conversion rates, and customer lifetime value. 

• Enhance website functionality to meet and exceed sales targets. Work closely with web development teams to implement necessary improvements. 

• Oversee online campaigns (PPC, SEO, social media) and manage relationships with traffic agencies to achieve goals. 

• Optimise product pages, catalogue structure, and customer journeys to provide a top-notch digital merchandising experience. 

• Develop and execute pricing strategies that drive sales while maintaining profitability. 

• Utilize analytics tools (e.g., Google Analytics, Bloomreach) to monitor and analyse sales data, informing strategic initiatives. 

• Manage quarterly budgets and forecasts, ensuring cost-effective spending and a strong return on investment. 

• Stay ahead of emerging technologies and trends to continually enhance website functionality and user experience. 

 

Benefits of the Head of Ecommerce

• £55k-£75k basic   

• Bonus scheme 

• 25 Days annual holiday + bank holidays (rising 1 day per year after 3 years to a maximum of 30 days) 

• Comprehensive sick pay scheme 

• Pension Scheme  

• Life Assurance 

• Exclusive employee discounts, savings and competitions 

• Bike to work scheme 

• Free Parking 

• Employee Assistance programme 

• Car Allowance  

• Private medical cover 

 

The Ideal Person for the Head of Ecommerce 

• Proven experience leading an eCommerce team.  

• Strong track record of delivering digital growth. 

• Deep understanding of the UK market and multichannel retail. 

• Expertise in digital marketing channels (SEO, PPC, social media, email, etc.). 

• Excellent project management and analytical skills. 

• Ability to build and inspire high-performing teams. 

• Achieving sales and margin targets. 

• Year-on-year growth in website traffic, conversion rates, and customer lifetime value. 

• Successful implementation of digital marketing campaigns. 

• Positive return on investment on marketing investments. 

• High levels of team engagement and performance. 

 

If you think the role of Head of Ecommerce is for you, apply now! 

 

Consultant: David Gray

Email: davidg@otrsales.co.uk 

Tel no. 0208 397 4114 

Candidates must be eligible to work and live in the UK. 

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