Internal Sales Engineer - Factory Automation

The Company: 

• Sells electric motors to OEMs and Industrial End Users  

• Deals in drives and switchgear.  

• Been in operation since the 1960s 

• Making electronic and electrical parts and products for factory automation 

 

The Role of the Internal Sales Engineer  

• Deliver excellent customer service 

• Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty 

•  Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources 

• Identify and action appropriate steps to rectify any shortfalls 

• Manage customer queries in relation to invoices, orders or stock • Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts 

• Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings. 

• Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches 

• Utilising IT systems such as Workspace, Power BI and Microsoft Office to support the customer experience. 

• Supporting in other areas of the branch as required 

 

Benefits of the Internal Sales Engineer 

• £32k-£40k salary 

• Annual Incentive scheme 

• Pension 

• 25 days’ holiday + bank holidays 

 

The Ideal Person for the Internal Sales Engineer  

• Experience of working in a highly competitive customer focused role (B2B, B2C) 

• Experience of working within a sales / target driven role 

• Proactive mind set 

• To be customer centric with a customer service background 

• To demonstrate proactive sales via phone, face-to-face & online 

• To have had experience of working in a fast-paced role, whilst maintaining a consistent eye for detail 

• A flexible approach and an ability to work under pressure 

• Independence 

• An ability to recognise sales opportunities 

• An ability to embrace change and new technologies 

If you think the role of Internal Sales Engineer is for you, apply now! 

Consultant: Darren Wrigley 

Email: darrenw@otrsales.co.uk  

Tel no. 0208 397 4114 

Candidates must be eligible to work and live in the UK. 

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