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Product Specialist - Applications

Medical
Reference OTRDG310725
Products Laboratory IVD Diagnostics Equipment
Customers NHS Laboratories
Location North West
Package Bonus 12% of Salary, Company Car or Allowance, Group Income Protection, Employee Assistance Programme, Pension, Life Assurance, Benefit Funding

The Job  

​​​​​​​The Company:

  • A market leading diagnostics company. 

  • Global business 

  • A progressive, high-tech healthcare business. 

  • Invest in their staff. 

  • Offer career progression opportunities. 

 

The Role of the Product Specialist - Applications 

  • A field support role travelling to customer sites. 

  •  You will undertake a variety of user support functions, including:  

  • Installation support  

  • Laboratory scientist training  

  • Troubleshooting and customer support  

  • Software modifications and product maintenance  

  • System optimisation and consultancy  

  • System setup and workflow design  

  • Attend customer review meetings  

  • Support on tender responses, product demonstrations, liaison and assistance with third-party companies. 

 

Benefits of the Product Specialist - Applications 

  • Car or Allowance 

  • Bonus 12% of Salary,  

  • Group Income Protection,  

  • Employee Assistance Programme,  

  • Pension,  

  • Life Assurance,  

  • Benefit Funding 

 

The Ideal Person for the Product Specialist - Applications 

  • Either an experienced Biomedical Scientist or Application Support Scientist 

  • You need to possess a thorough understanding of the medical diagnostics industry and have experience in implementing best-in-class laboratory practices either from a hospital laboratory or at similar diagnostics solution providers.  

  • You will have the ability to provide effective support for pathology laboratory solutions and excel in the art of troubleshooting.  

  • The successful candidate should be motivated by exceeding customer expectations, with the capability of working with minimum supervision and managing your time effectively. You should take ownership and pride in your work and the ability to plan your work schedule and extensive travel arrangements autonomously.  

  • You will be required to maintain individual skills and technical knowledge and develop a relationship with customers to enhance the reputation and professionalism of the business.  

  • You will possess a full valid UK driving license  

 

If you think the role of Product Specialist - Applications is for you, apply now! 

 

Consultant: David Gray

Email: davidg@otrsales.co.uk 

Tel no. 0208 629 5135 

Candidates must be eligible to work and live in the UK. 



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