Loading...

Product Support Applications - Hospital Laboratory Diagnostics Equipment

Medical
Reference OTRDG2509
Products Laboratory IVD Diagnostics Equipment
Customers NHS Laboratories
Location East Midlands
Package Competitive basic salary, Bonus 12% of Salary, Company Car or Allowance, Group Income Protection, Employee Assistance Programme, Pension, Life Assurance, Benefit Funding
The Company:
A market leading diagnostics company.
Global business
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
The Role of the Product Support - Applications
In this role, you will work with world-class diagnostic systems, primarily focusing on chemistry and immunoassay analysers, as well as pre- & post-analytical solutions. 
With additional training, you'll expand your expertise to Molecular and Tissue Diagnostics solutions. 
Working closely with customers and internal teams, you’ll help ensure laboratories deliver high-quality, dependable results.
As part of a collaborative team of specialists, you will deliver the following;
Implementation and Installation Support.
Laboratory Scientist Training on Roche systems.
Troubleshooting and Reactive Support for technical issues.
System Optimisation through workflow design and consultation.
Product Maintenance, Software Modifications, and Analytical Reviews.
Collaborative Support during tender responses, product demos, and consultations with third-party companies.
Location: Ideally based in the Grantham, Lincoln, or Boston area, or willing to relocate.
 
 
 
Benefits of the Product Support – Applications
 
Competitive basic salary 
Car or Allowance
Bonus 12% of Salary, 
Group Income Protection, 
Employee Assistance Programme, 
Pension, 
Life Assurance, 
Benefit Funding
 
The Ideal Person for the Product Support - Applications
This is a superb opportunity for a biomedical scientist, application support specialist, or someone with experience in the medical diagnostics industry to make a meaningful impact in a growing and innovative field.
What are we looking for?
Industry Knowledge: A strong understanding of medical diagnostics and best-in-class laboratory practices from a hospital or diagnostics solution background.
Technical Expertise: Proven experience in troubleshooting and supporting pathology lab systems.
Resilience and Agility: Thrive under pressure while managing shifting priorities confidently.
Customer-Focused: A passion for exceeding customer expectations and building strong relationships.
Excellent Communication Skills to liaise effectively with teams and customers.
Qualifications: A UK driving license and passport (essential).
 
If you think the role of Product Support - Applications is for you, apply now!
 
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 629 5135
Candidates must be eligible to work and live in the UK.


Share this vacancy via social media:


Finance & Operations Controller - Ophthalmology

Medical
East Midlands

£65k-£70k basic + 4 Weeks Bonus, Great pension scheme, Private Health Cover, Sick benefits & 25 days holidays plus all the bank holidays.

View details

Regional Sales Manager - Diabetes/Blood Glucose

Medical
East Midlands

£50K-£65K basic salary + £14k commission, car Allowance, business mileage paid, a daily allowance of £5 per day. Pension scheme, Holiday is 25 days per year, death in service, laptop & mobile phone

View details

Field Service Engineer - Medical Devices

Medical
East Midlands

£competitive basic salary, £7200K Car Allowance/ Company Car, 12% Bonus, Flexible Benefits – Amazing package

View details
Top