Sales Support Co Ordinator - Building Product

The Job 

The Company: 

• Established over 50 years ago, this award-winning British business has grown to a turnover of over £250 million. 
• They supply a broad portfolio of building materials including bricks, cladding, timber, and prefabricated products. 
• Their client base spans developers, house builders, contractors, and architects throughout the UK. 
• The business takes a consultative, solution-led approach to its customers and projects. 
• Employees benefit from full training, strong support, and clear paths for long-term career development. 

 

Benefits of the Sales Support Co Ordinator 

• £26k - £30k depending on experience
• 25 Days Holiday + 8 Bank Holidays
• Enhanced Holiday Scheme (length of service)
• Buy/Sell Holiday option
• Pension
• Life Insurance
• Company Bonus 

 

The Role of the Sales Support Co Ordinator 

• Handle incoming customer enquiries by phone and email quickly and professionally, providing accurate information on products, prices, orders, and samples in coordination with the sales team. 

• Process and track customer and supplier purchase orders, ensuring materials are delivered on time and order details are updated as needed. 

• Communicate with suppliers and logistics partners to manage delivery schedules and notify customers of shipment updates or changes. 

• Support the sales team through accurate reporting, maintaining customer and supplier databases, managing calendars, and assisting with invoice or credit queries. 

• Provide administrative and operational support such as arranging travel, coordinating events, covering reception when needed, and assisting other team members during absences. 

 

The Ideal Person for the Sales Support Co Ordinator 

• Quickly and helpfully reply to customer questions by phone or email, sharing clear information about products, prices, orders, and samples while working closely with the sales team. 

• Take care of customer and supplier orders from start to finish, making sure everything is processed correctly, delivered on time, and kept up to date. 

• Stay in touch with suppliers and delivery partners to organize schedules and keep customers informed about their shipments. 

• Support the sales team by preparing reports, keeping records accurate, managing calendars, and helping to sort out any billing or credit issues. 

• Lend a hand with general office tasks like arranging travel and events, greeting visitors when needed, and stepping into support teammates during absences. 

 

If you think the role of Sales Executive is for you, apply now! 

 

Consultant: Amanda Ellis 
Email:        amandae@otrsales.co.uk 
Tel no:       0208 397 4114 
Candidates must be eligible to work and live in the UK. 

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