Service Engineer - Water Cooling
Reference | OTRAP10102024 |
---|---|
Products | Water Cooling Systems |
Customers | Manufacturing, Industrial End Users, Process End Users |
Location | East Midlands, West Midlands |
Package | £30k - £45k Salary, Paid Door to Door, Overtime, Company Van, Fuel Card, Pension, 25 days holiday + bank holidays |
The Job
The Company:
-
Create innovative climate solutions for buildings, homes and transportation.
-
One of Europe's leading specialists in air and cooling systems.
-
Dedicated to setting exceptionally high standards that ensure superior performance and reliability.
-
Products are designed to meet the diverse needs of their clients, providing efficient and adaptable solutions.
The Role of the Service Engineer
-
Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits.
-
Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty Work, Hire and Commissioning workloads.
-
Build and maintain strong relationships with customers, acting as a trusted point of contact
-
Collaboration with service desk, sales, and operations team. Establish strong communication channels to share key customer insights
-
Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units
-
Reporting and Analysis: Generate regular reports on completed invoiced work orders
-
Customer relationship management: Foster strong relationships with customers through exceptional customer service
-
Communications with supervisors, regional service managers and senior technicians. Customers on updates and drive continuous improvement.
Benefits of the Service Engineer
-
£30k - £45k Salary
-
Paid Door to Door
-
Overtime
-
Company Van
-
Fuel Card
-
Pension
-
25 days holiday + bank holidays.
The Ideal Person for the Service Engineer
-
Proven experience in service or field-based technician role
-
Strong knowledge of customer service principles
-
Effective communication skills
-
Analytical thinking and problem-solving abilities
-
Proficiency in using, apps, diagnostic software, and MS Office Suite
-
Knowledge of manufacturing industry an advantage
-
Able to work with minimal supervision
-
Appropriate skilled based certificates with F-Gas
-
Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays
-
Proficient in using Microsoft Office Suite
-
UK Drivers licence
If you think the role of Service Engineer is for you, apply now!
Consultant: Darren Wrigley
Email: darrenw@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK
Share this vacancy via social media:
Application Engineer - Control Valves
£55k-£60k basic salary, Company Bonus, Flexi-time, 25 days holiday, Laptop, Mobil
View detailsField Sales Engineer - Cutting Tools
£40k-£45k, OTE £45k-£55k, 25 days a/l + Bank holidays, Company Car, Life Insurance, Health Insurance, Laptop & Phone
View detailsField Service Engineer - Dust extraction
£32k- £38k, paid door to door, business van, pension, life insurance, private healthcare, mobile, laptop
View details