Technical Manager - IVD Diagnostics

​​​​​​The Company: 

• This is a fantastic opportunity to join the engineering team of a global leader in healthcare diagnostics. 

• With an innovative and pioneering approach to technology and a continuous commitment to research and development, they are very highly regarded in the industry. 

• As a multiple award winning organisation and a great place to work.  

• Fantastic personal and career development. 

 

The Role of the Technical Manager  

• Based in the West Midlands, you will lead a team providing frontline support, account ownership, implementation, technical and systems support, and administration. The team also handles troubleshooting, fault ownership, proactive support using digital tools, and preventative maintenance 

• Accountable for the successful delivery of relevant service offerings and requirements across the region and beyond. 

• Ensure core service activities are conducted efficiently and productively while managing associated operational costs within the team. 

• Collaborate with peers and key stakeholders to ensure seamless "sales-service" alignment and a differentiated customer offering/solution. 

• Ensure Technical Services has the right people, in the right place, with the right skills, capabilities, and competencies. 

• Attend customer review meetings to outline key achievements and objectives attained. 

 

Benefits of the Technical Manager 

• £68,800 basic salary  

• Plus 12% bonus,  

• Car or £8400 allowance  

• Excellent pension,  

• Healthcare and  

• Excellent corporate benefits package 

The Ideal Person for the Technical Manager 

• Degree educated in a life science subject or equivalent. 

• Thorough and up-to-date understanding of the IVD industry. 

• Solid experience in implementing best-in-class laboratory practices. 

• Experience in a line management role or the ability to demonstrate line management skills. 

• Strong analytical skills and ease in working with technical, scientific, and numeric information. 

• Ability to provide effective support for pathology laboratory solutions. 

• Self-motivated with strong troubleshooting skills, ownership, and pride in your work. 

• Ability to drive new innovations and train and develop others. 

• Resilient and tenacious, able to strive under pressure and work effectively as part of a close-knit team in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines 

 

If you think the role of Technical Manager is for you, apply now! 

 

Consultant: David Gray

Email: davidgotrsales.co.uk 

Tel no. 0208 397 4114 

Candidates must be eligible to work and live in the UK. 

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