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Customer Support - Automation

Engineering
Reference OTRGS180823A
Products Servo Drive Systems
Customers OEM’s
Location South East
Package £23k- £25k, Basic Salary, pension, healthcare, flexible benefits package, ongoing training and development

The Company: 

 

Customer Support

  • Global engineering company who are looking to strengthen the sales support team in Milton Keynes. 

  • Manufacturer of all things mechanical and electrical in the automation space. 

  • Enviable customer base of blue chip clients.  

  • Stable company who offer ongoing training and support. 

  • Great onsite facilities including car parking and staff canteen. 

 

The Role of the Customer Support role 

  • Support for customer product questions via phone and e-mail.  

  • Process requests for special products and variations in the automation sector. 

  • Support the sales team with administration so they can meet deadlines for sales growth.  

  • Assist the accounts team with invoice disputes and chase outstanding dept.  

  • Monitor price, delivery and order progress information on a regular basis.  

 

Benefits of the Customer Support role  

  • Pension 

  • Healthcare 

  • Flexible benefits package 

  • Onsite canteen and Parking 

  • Ongoing training and development 

 

The Ideal Person for the Customer Support role  

  • 2+ years of customer service experience.  

  • English Language GCSE or equivalent qualification. 

  • Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines. 

  • Ability to clearly communicate information at high pressure situations.  

 

If you think the role of Customer Support is for you, apply now! 

 

Consultant: Greta Sabalyte 

Email: gretas@otrsales.co.uk 

Tel no. 0208 397 4114 

Candidates must be eligible to work and live in the UK. 



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