Field Service Engineer - Healthcare Laboratory Diagnostics

The Company:

• A market leading diagnostics company.

• Global business

• A progressive, high-tech healthcare business.

• Invest in their staff.

• Offer career progression opportunities.

 

The Role of the Field Service Engineer

• Deliver electro-mechanical hardware support, including proactive/reactive tasks.

• Conduct technical training and customer upskilling.

• Maintain administration and regulatory documentation.

• Troubleshoot and resolve faults.

• Perform preventive maintenance.

• Generate reports to enhance site efficiency.

• Ensure the seamless delivery and uptime of service offerings across three sites.

• Collaborate with peers and key stakeholders to align sales and service objectives.

• Attend customer review meetings to outline key accomplishments and objectives.

 

Benefits of the Field Service Engineer

• £49,700 basic, fully competent

• Bonus 12% of Salary

• Car or £7,200 allowance

• Group Income Protection

• Employee Assistance Programme

• Pension

• Life Assurance

• Benefit Funding

 

The Ideal Person for the Field Service Engineer

• Must have an engineering qualification

• Ideally you will have clinical pathology laboratory experience but not essential

• An ambitious and motivated, qualified field service professional with experience of high-value capital equipment

• You will have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge

• A logical and process-driven mindset driven & ability to manage personal time 

• Disciplined to deliver service support in line with service KPIs 

• Quick learner with innovative and continual improvement mind-set 

• Experience of “on-site” customer-facing engineering support

• Proven track record of troubleshooting experience 

• Good working knowledge of electronics, electro-mechanical systems and information technology

• Knowledge of Customer Relationship Management

• A valid driver’s license and indefinite rights of working in UK are required

 

If you think the role of Field Service Engineer is for you, apply now!

 

Consultant: David Gray

Email: davidg@otrsales.co.uk

Tel no. 0208 629 5135

Candidates must be eligible to work and live in the UK.

---

---

Share this vacancy via social media:

---