National Technical Support - Surface Finishing

The Company: 

• Industry-leading provider of surface finishing solutions. 

• Strong reputation for quality, innovation, and technical support. 

• Committed to employee training and professional growth. 

• Supportive team environment with opportunities for career progression. 

 

Benefits of the National Technical Support Role: 

• £38k-£45k salary 

• Hybrid company car 

• Bonus £5k 

• Pension 

• Food & drink allowance 

• 25 days + bank holidays

 

The Role of the National Technical Support 

• Provide technical support to national accounts and end-users with surface preparation requirements. 

• Deliver product training for new and existing customers. 

• Conduct product trials, audits, and testing to enhance sales performance. 

• Work closely with distributors to ensure product knowledge and availability. 

• Report monthly on customer interactions, trials, and key KPIs. 

• Upsell products where appropriate and implement national sales strategies. 

• Develop strong working relationships with sales managers, field sales teams, and distributors. 

• Attend review meetings and industry events as required. 

• Ensure all work is conducted safely and in line with company and legal standards. 

• Regular UK-wide travel required, spending approximately 6-8 days per month away from home. 

 

The Ideal Person for the National Technical Support Role: 

• Strong technical background in surface finishing, abrasives, or body shop solutions. 

• Experience in technical training, customer support, or product demonstrations. 

• Self-motivated with excellent problem-solving and analytical skills. 

• Ability to build strong relationships with customers and key decision-makers. 

• Capable of working independently and within a team. 

• Proficiency in SAP, Excel, Outlook, and CRM systems. 

• Comfortable with frequent travel and hands-on product demonstrations. 

• Physically able to lift and handle equipment, drive extensively, and attend trade shows. 

 

If you think the role of National Technical Support is for you, apply now! 

 

Consultant: Darren Wrigley 

Email: darrenw@otrsales.co.uk 

Tel No.: 0208 397 4114 

Candidates must be eligible to work and live in the UK. 

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