Service Co-Ordinator - ENT/Gynaecology/Forensic/Dental Equipment

The Company:

• Excellent opportunity to work with a fast-growing company.

• Rapid development with double-digit growth in each of the last 3 years.

• Excellent market leading products.

• Opportunities for progression within the company with five internal promotions within the last 4 years and new specialist therapy areas being established.

• 8 years of continued growth.

 

The Role of the Service Co-Ordinator

• Our client sells hospital & dental products in designated sales area for niche therapy area's: ENT, Gynaecology, Forensic, dental chairs & microscopes

• Mostly stack systems such as imaging equipment, panel equipment, microscopes, endoscopes, light sources, cameras, etc

• You will provide telephone support.

• Data Processing within the CRM system for all service related matters.

• Administration of the exchange process for all repair equipment.

• Ordering of spare parts for customers and internal service team.

• Processing of all service contract purchase orders.

• Processing of customer orders for non-contract chargeable service visits.

• Quoting customers for any repair work and obtaining authorisation for the work to go ahead.

• Monitoring of all repairs.

• Management of the service consignment stock.

• Booking of PPM visits/Call outs for all Field Based Engineers.

• Continual product training provided via Representatives.

 

Benefits of the Service Co-Ordinator

• £34k-£36k basic

• Quarterly bonus scheme (eligibility commences following successful completion of probationary period)

• Healthcare medical insurance (following period of qualification)

• Contributory pension scheme

• Death in service benefit

• Employee assistance programme

• A/L - 20 days per year plus bank holidays, rising by 1 day per ear after the first full 12 months in post, to a maximum of 25 days plus bank holidays 

 

The Ideal Person for the Service Co-Ordinator

• Qualified by experience in a similar position (Service Co-Ordinator/Administrator)

• Attention to detail

• Used to working at a fast pace

• Used to working to tight deadlines

• Very well organised

• Able to manage own workload whilst observing all deadlines

• Excellent time management skills

• Articulate, with strong writing skills with good vocabulary

• Strong numeracy skills

• Independent thinker - resolution focused

• Able to work independently with minimal supervision

 

If you think the role of Service Co-Ordinator is for you, apply now!

 

Consultant: David Gray

Email: davidg@otrsales.co.uk

Tel no. 0208 397 4114

Candidates must be eligible to work and live in the UK.

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