Service Co-Ordinator - ENT/Gynaecology/Forensic/Dental Equipment
| Reference | OTRDG300924a |
|---|---|
| Products | Imaging Equipment, Panel Equipment, Microscopes, Endoscopes, Light Sources, Cameras |
| Customers | NHS, Private hospitals, Primary Care & SARC's |
| Location | South East |
| Package | £34k-£36k basic + Quarterly bonus scheme (eligibility commences following successful completion of probationary period), Healthcare medical insurance (following period of qualification), Contributory pension scheme, Death in service benefit, Employee assistance programme, A/L - 20 days per year plus bank holidays, rising by 1 day per year after the first full 12 months in post, to a maximum of 25 days plus bank holidays |
The Company:
- Excellent opportunity to work with a fast-growing company.
- Rapid development with double-digit growth in each of the last 3 years.
- Excellent market leading products.
- Opportunities for progression within the company with five internal promotions within the last 4 years and new specialist therapy areas being established.
- 8 years of continued growth.
The Role of the Service Co-Ordinator
- Our client sells hospital & dental products in designated sales area for niche therapy area's: ENT, Gynaecology, Forensic, dental chairs & microscopes
- Mostly stack systems such as imaging equipment, panel equipment, microscopes, endoscopes, light sources, cameras, etc
- You will provide telephone support.
- Data Processing within the CRM system for all service related matters.
- Administration of the exchange process for all repair equipment.
- Ordering of spare parts for customers and internal service team.
- Processing of all service contract purchase orders.
- Processing of customer orders for non-contract chargeable service visits.
- Quoting customers for any repair work and obtaining authorisation for the work to go ahead.
- Monitoring of all repairs.
- Management of the service consignment stock.
- Booking of PPM visits/Call outs for all Field Based Engineers.
- Continual product training provided via Representatives.
Benefits of the Service Co-Ordinator
- £34k-£36k basic
- Quarterly bonus scheme (eligibility commences following successful completion of probationary period)
- Healthcare medical insurance (following period of qualification)
- Contributory pension scheme
- Death in service benefit
- Employee assistance programme
- A/L - 20 days per year plus bank holidays, rising by 1 day per ear after the first full 12 months in post, to a maximum of 25 days plus bank holidays
The Ideal Person for the Service Co-Ordinator
- Qualified by experience in a similar position (Service Co-Ordinator/Administrator)
- Attention to detail
- Used to working at a fast pace
- Used to working to tight deadlines
- Very well organised
- Able to manage own workload whilst observing all deadlines
- Excellent time management skills
- Articulate, with strong writing skills with good vocabulary
- Strong numeracy skills
- Independent thinker - resolution focused
- Able to work independently with minimal supervision
If you think the role of Service Co-Ordinator is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
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